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Online Privacy Policy

Use of this site signifies your acceptance of the terms and conditions.

Ever Since, and its affiliates ("Ever Since") are committed to protecting your online privacy when visiting a website operated by us. We do not collect and keep any personal information online from you unless you volunteer it and you are 13 or older. Please review the information below to familiarise yourself with our policies on website privacy, so that you can take full advantage of all the great activities available at our sites for you and your body. By using this site you agree to the transfer, collection, processing and use of data by this site.

A SPECIAL NOTE FOR PARENTS AND LEGAL GUARDIANS:

If you are under 18, please be sure to read this policy with your parents or legal guardians and ask questions about things you do not understand. Children under 13 should get your parent's or legal guardian's permission before giving out your e-mail address or any personal information to Ever Since or to anyone else on the Internet.

1. Does Ever Since Collect Any Personal Information About Me If I'm 13 Or Older?

Ever Since doesn't require anyone to share any personal information about themselves in order to enjoy any of our websites. That means you can visit our sites without any need to register with us. However, most of our sites contain special sections and privileges for members that register. We do not collect any personal information from you or your teenager unless it is voluntarily provided, for instance when signing a guest book, registering for contests, downloads, or free demos, completing our online customer surveys or purchasing products. The personal information we ask for is usually first and last name, postal address, telephone number and an e-mail address. See below for how we use this information. Remember, only people who are 18 or older may purchase products from our online stores.

2. What Ordering Information Does Ever Since Collect In Our Online Stores?

We may offer opportunities to purchase products in our online stores. Customers must be over the age of 18 with a valid credit card. Visitors under 18 can use the Wish List function while browsing our online stores but cannot make purchases. When a customer places an order or requests a catalogue online, we collect information associated with the transaction, which will include the customer's name, postal address, products ordered, delivery address, and credit card information. We ask for this information so that we may fulfil the order or catalogue request. We use Secure Sockets Layer (SSL) technology to protect credit card data during transmission to our website, and adopt careful internal procedures to safeguard this information in our system. Customers have the option of registering certain information for future orders while completing their online order. For the customers who choose to register, we will capture their login name, password, name and postal address, alternate delivery addresses, and credit card information.
When registered customers return to the site to place subsequent orders, they can identify themselves with their login name and password. If a customer includes a child's date of birth and e-mail address, this information will only be used to help us provide products and services that meet customer needs.
When a customer places an order online, we will send a confirming e-mail message. We may also send an occasional e-mail featuring a special promotion or product that may be of interest to customers. Any customer who prefers not to receive an online order confirmation or promotional e-mail should indicate this preference on the online store order form. If you do receive an e-mail from us that you would rather not receive, simply follow the "unsubscribe" instructions included in the e-mail.

3. Does Ever Since Collect Any Personal Information About Anyone Under 13?

Ever Since might collect an e-mail address and first name (or screen name) from your child under 13 without your consent, but only in the following special cases:
If a child under 13 sends a request to us, we keep their e-mail address for long enough to respond to them. Ever Since deletes this information from our system after we answer their question.
If a child under 13 signs up for an e-mail newsletter, or other activity that requires multiple online contact with the child, we also ask the child for a parent's or legal guardian's e-mail address so we can notify you and give you an opportunity to opt out.
We do not require a child to disclose more information than is reasonably necessary to participate in a contest, game or other activity as a condition of participation. If you no longer wish your child to participate in an e-mail newsletter, simply click on the link that is provided for removal or contact us. Upon proper identification, parents or legal guardians may review the personal information we have collected about their child, request deletion, or refuse to allow further collection or use of the information.

4. What Does Ever since Do With The Information We Collect?

We use the personal information we collect for the purposes indicated at the time you or your teenager or child (with your consent) provides such information. For instance, if you register in a contest, we will use the registration information to notify contest winners, or if you purchase a product, we will use the information to fulfil the order. Occasionally, and only with consent at the time we ask for information, we might also e-mail or mail you or your teenager or your child to provide information on upcoming Ever Since products, website updates and promotions. With your consent, we may also share information with other Ever Since brands and Ever Since family companies so that they can let you and your family know about products that might be of interest. If you want to stop receiving such updates and product information at any time, just contact us. Our mailings and e-mail will also include information allowing you to ask not to receive such information in the future.

5. Does Ever Since Share Information About Me With Others?

If you consent, Ever Since may provide your information to outside companies that offer products or services that may be of interest, and if your teenager 13 or older consents, we may likewise provide their information. Except as described in this policy, we never share personal information that we receive online from children under 13 with other companies outside Ever Since. We will remove your name from the list we provide to outside companies if you contact us, and we will do the same for your teenager's name if they request removal. In special circumstances, Ever Since may give other companies access to our information database, but only if necessary to allow them to provide database or server maintenance or security, help us process and fulfil orders or requests, or provide other similar services to Ever Since. If we do provide access, we require those other companies to sign confidentiality agreements promising to keep secret any information they see. If Ever Since believes that anyone's behaviour on our sites may damage us or our sites or anyone else, we may disclose the relevant personal information in order to prevent this harm. In that case, we might try to identify the wrongdoer, contact them or bring legal action against them. We may also disclose personal information if we believe that the disclosure is required by law, or in response to a legal request.

6. How Does Ever Since Use Cookies?

A "cookie" is a small file that we save on your computer's hard drive that contains non-personal information. Our cookies help to give you faster access to pages you have already visited; they allow you to personalise your pages and us to customise our offerings; and they help you to participate in some activities or events on the site. For instance, some of our sites have scavenger or treasure hunts, and we need to use cookies to keep track of your progress. If you leave the site and then return, cookies will tell us what things you have already collected so that you do not have to start all over again. Cookies keep track of items in your shopping cart and wish list in our online stores. We also use cookies to help us figure out how many people visit our sites, which of our Web pages they stop at and how long they stay there. This information helps us figure out which of our Web features are successes and what sites might need improvement. For administrative purposes, we collect IP addresses, which is the automatic number assigned to your computer when you surf the Web. Certain Internet Service Providers may assign the same IP address to many users. The IP address allows us to count the total number of "hits" on our sites. However, your IP address and cookie are not connected to any personally identifiable or online contact information like a name and address, so you and your family remain anonymous. We also use other technology, called clear GIFs, to provide us with other important anonymous information, such as when an e-mail has been opened.

7. Does Ever Since Ever Collect Information Without Consent?

Ever Since does not collect information passively through cookies or other tracking mechanisms except in the circumstances described above. Cookies DON'T contain any personal information about a specific user. We don't use cookies or other non-consensual methods to take personally identifiable or online contact information about you or your family off of your computer. Except for certain activities like treasure hunts, which we talked about above, Ever Since doesn't use cookies for direct marketing or promotional purposes. Cookies are also not used to collect information specifically about you or your family for sharing with third parties.

8. Do Ever Since 's Third-Party Advertisers Use Cookies?

In the course of serving advertisements to this site, our third-party advertisers may place or recognize a unique cookie on your browser.

And finally...

We want you and your family to have fun surfing all our sites and urge you and your family to follow common sense whenever disclosing personal information - on this site or anywhere on the Internet.
Thanks for reading our privacy policy. We hope you have a better understanding of the many activities offered on our websites and the ways in which we really are committed to safeguarding online privacy. Remember, we may change our policy from time to time. When this happens we will notify you of the new policy by posting it on our sites.
If you have any questions, please don't hesitate to contact us!

Ever Since
CustomerCare

1 Station Close
Potters Bar
Hertfordshire
EN6 1TL
UK
By email: eversince@messaltd.co.uk